Frequently asked questions.

PieOS is the complete operating system for pizza shops: your website, online ordering, kitchen display, customer records, marketing, loyalty and reporting in one platform.

Independent pizzerias, pizza shops and multi location pizza businesses. Everything is built around how pizza is actually ordered and made.

No. You pick a theme, add your menu and photos, and publish. There is nothing to install and no code to write.

Yes. Your website is mobile first for customers, and the kitchen screen runs on any tablet or screen.

San Clemente, California.

One plan: 2.5% plus $0.30 per paid order, with no monthly subscription. A one time $99 Merchant Launch and Activation Fee applies when your store opens.

Your store setup, your menu configured, and your account activation. It is charged once, when your store opens, and never again.

Texting is $0.03 per text, incoming and outgoing. Promotions, conversations and order ready texts all bill the same way.

Yes, for shops up to 2,000 customers. Above that it is $30 a month and includes up to 50,000 emails a month.

Payments run on Stripe. Card processing is billed by Stripe at its own rates, separate from PieOS fees.

Yes. Every pizza shop opens a Stripe account in its own name, and PieOS connects it to your store. Customers pay you directly and Stripe deposits sales into your bank account.

No. Every tool is in the one plan. Nothing is locked behind an upgrade.

Yes. Choose a premium pizzeria theme, add your logo, photos, hours and locations, and publish a full website with ordering on every page. You can use your own domain.

Yes. Half and half toppings and even half specialty, half specialty pies are supported. You choose whether to charge the higher half or average both halves.

Yes. Set base prices by size, topping prices by size, premium toppings and extra cheese charges.

Yes. Slices, calzones, wings, salads, sides, desserts, drinks and combo deals all live on the same menu.

Yes. Turn any item or topping off with one tap and it disappears from ordering until you turn it back on.

Clear tickets with halves and toppings shown the way cooks build them, color coded by age, with pickup and delivery times.

Yes. Set how many orders you can make in each time window, and PieOS paces orders so quote times stay honest.

Yes. Set delivery zones, minimums and fees, assign drivers, and give customers delivery estimates.

Yes. Customers can schedule orders for later today or another day, including large catering orders.

Yes. A dashboard shows sales, orders, average ticket, best sellers and busy hours.

Yes. Every customer who orders from your website is yours, with full order history and contact preferences.

Yes. Send promotions, reply in a two way inbox and send automatic order ready texts. Every message includes a way to opt out.

Yes. Points on every order, free pizza rewards, VIP tiers and digital gift cards are included.

Yes. Welcome messages, win back offers, birthday rewards and review requests send automatically.

PieOS has no monthly subscription and charges 2.5% plus $0.30 per order, with every tool in one plan. See the compare page for costs based on their published pricing.

Yes. Import your customer list with CSV import so your regulars come with you.

Yes. Each location can have its own menu, prices, taxes, hours and staff, all managed from one account.

Request a demo and tell us about your shop. We will set up your store, configure your menu, and activate your account.